Return & Refund Policy

If you are not 100% satisfied with your purchase, you can return it for a full refund or exchange it within 3 days of the delivery date. Returned items and any gemological laboratory reports must be returned in their original condition. The item must be unworn and and not show any signs of wear, missing elements, broken stones, or scratched metal.

Please contact RAF Jewels to seek authorization for processing a return within three days of receiving the item. No returns will be honored after three days. Shipments are to be fully-insured and all charges are the sole responsibility of the customer. For high-value items, please contact us to arrange for armored shipping services; any charges will be deducted upon refund.

Funds will be returned within 7 to 10 business days, fees may apply.